Apprenticeships - Investing in the future workforce
Posted on 08 September 2023
CONGRATULATIONS DYLAN!
All staff at Thorne & Derrick would like to say a huge congratulations to one of our Customer Service Apprentices, Dylan, who has passed his Level 2 Customer Service Apprenticeship.
Dylan chose to study an apprenticeship to enable him to ‘learn on the job’ while embarking on his new adventure as a Sales Engineer with Thorne & Derrick. He felt an apprenticeship was the most suitable option for him and was more beneficial than traditional study as it would enable him to earn a wage and start his career at an earlier age.
Dylan started his role with us just over a year ago and is now an integral member of the sales team – performing well and settled into his job.
After completing the apprenticeship Dylan said:
“The Level 2 Customer Service apprenticeship has provided me with a basic yet insightful look into customer service and how it plays a big part within my sales role. I am keen to continue my professional development; with help from my manager and director, I am now embarking onto a Level 4 Sales Executive course which I feel is more closely linked to my job role and will cover all areas of my day to day tasks. With the constant support from above, I am able to continue my development within Thorne & Derrick and I am keen to continue on my path in sales.”
Terry McDonald, Sales & Business Development Manager at T&D said “Congratulations Dylan for passing your apprenticeship after your first successful year at the company. Dylan has worked hard throughout his apprenticeship and has gained in depth industry and product knowledge to enable him to become a crutial member of the sales team. His attention to detail along with his high standard of customer care shines throughout everything that he does. We look forward to having you for many more years to come and I’m sure you will smash the Level 4 Course!”
WELCOME CHLOE!
Thorne & Derrick have also welcomed a new sales apprentice this month! We are excited to have Chloe onboard with us to develop her skills and start her career in sales.
Following her highly predicted A-level grades, Chloe decided that an advanced apprenticeship was the best route of further education for her to combine study while working.
See what she said below:
“From past experiences I have realised that there is only so much that can be learned through books. Further progression of knowledge and experience comes by implementing everything that I have learned into real life scenarios. I believe that being taught something which can then be used in a sales environment, is the most beneficial way of being able to learn and grow as an individual and most importantly a successful salesperson. For me personally, being able to combine these both by doing the Sales Executive Apprenticeship will be more beneficial and rewarding. It brings excitement to be able to work for Thorne and Derrick and gives a great amount of hope to becoming successful in the future.”
LEVEL 4 SALES EXECUTIVE APPRENTICESHIP
Dylan and Chloe are both going to be starting the brand new Level 4 Sales Executive Apprenticeship. As the first employees to undertake this apprenticeship in the company, they are looking forward to seeing what the course will offer and eager to develop further in their careers.
The course overviews a number of areas including Sales Planning & Preparation, Customer Engagement, Customer Analysis, Collaboration & Teamwork and Digital Skills. Apprentices will learn how to set effective sales targets, how to communicate and interpret customer information as well as delivering a positive customer experience and a high standard of service. The apprenticeship also involves learning how to complete accurate records and process sales using digital CRM systems, which are a vital part of the job at Thorne & Derrick.
THORNE & DERRICK
Thorne & Derrick International, based in the North East of England, are enthusiastic supporters of Apprenticeships to recruit new and next generation staff into the business for integration into our future growth strategy.
The structured training programmes delivered by a variety of training providers give the Apprentice a chance to enter the workplace while working towards a recognised qualification – to gain, then develop the skills and knowledge needed to succeed in their chosen career in a competitive jobs market.
It’s a fact getting into employment earlier means there is increased potential for quick career progression.
Gaining work experience increases employability and strengthens their CV.
This powerful combination of classroom learning and workplace experience nurtures a broader skill-set: developing people skills, problem solving skills and technical skills.
Stephanie Coleman, Director of Business Developments and Partnerships at Northern Skills Group is thrilled by the company’s commitment to apprenticeships, she said:
“Thorne and Derrick are a great example of how apprenticeships can really benefit businesses and help train the workforce of tomorrow, we’re passionate about aligning our offering to the skills needed out in industry and it’s great to see apprentices succeed and make a real difference.”
